The Sign Center is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We strive to follow best practices and comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to provide an inclusive website experience.

We continuously assess and improve accessibility features to remove barriers and ensure equal access for all users.

Measures to Support Accessibility

The Sign Center takes the following steps to enhance accessibility:

• Accessibility is integrated into our internal policies and web development practices.
• We assign clear accessibility goals and responsibilities to ensure ongoing improvements.
• Formal accessibility quality assurance methods are used to evaluate and enhance the website.

We are dedicated to making continuous enhancements to ensure that our website remains user-friendly for all visitors.

Conformance Status

The Web Content Accessibility Guidelines (WCAG 2.1 Level AA) define standards for improving accessibility for people with disabilities.

The Sign Center aims to conform to WCAG 2.1 Level AA and continuously improve accessibility compliance across our website.

If you encounter accessibility barriers, we encourage you to contact us so we can address them promptly.

Feedback & Contact Information

We welcome feedback on the accessibility of The Sign Center website. If you experience difficulty accessing content or need assistance, please contact us:

Phone: 916-686-4640
Email: [email protected]
Address: 9036 Elk Grove Boulevard, Elk Grove, CA 95624

We aim to respond to accessibility-related inquiries within two business days.

Compatibility with Browsers and Assistive Technology

The Sign Center website has been tested and is designed to work with the following environments:

• Google Chrome with NVDA screen reader on Windows 10 and 11
• Mozilla Firefox with JAWS screen reader on Windows 10 and 11
• Apple Safari with VoiceOver on macOS and iOS
• Microsoft Edge with NVDA screen reader on Windows 10 and 11
• Google Chrome and Safari with Zoom and keyboard navigation on Android and iOS devices

Known Incompatibilities

The Sign Center website may not work optimally in the following environments:

• Older web browsers (three or more major versions behind)
• Internet Explorer (unsupported and deprecated browser)
• Mobile operating systems older than iOS 12 and Android 8
• Outdated assistive technologies (screen readers, magnifiers, or tools not updated within the last five years)

If you experience accessibility issues due to these environments, we recommend updating to the latest supported version or contacting us for assistance.

Technical Specifications

The accessibility of The Sign Center website relies on the following technologies:

• HTML
• CSS
• JavaScript

These technologies ensure compatibility with modern assistive tools and web browsers.

Limitations and Alternatives

Despite our best efforts, some accessibility limitations may exist. Below are known issues and our approach to addressing them:

• Third-Party Embedded Content: Some content, such as Google Maps and embedded videos, may not be fully accessible to screen readers or keyboard navigation users. This occurs because these elements are provided by external services outside of our control. Where possible, we provide alternative text descriptions and work with vendors to improve accessibility.

If you experience difficulty accessing third-party content, please contact us for assistance or refer to the third-party provider’s accessibility documentation.

Assessment Approach

The accessibility of The Sign Center website is assessed through self-evaluation using industry-standard testing tools and manual reviews.

Evaluation Report

An evaluation report for The Sign Center is available here.

This statement was created on 12 February 2025 using the W3C Accessibility Statement Generator Tool.